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Sending feedback & feature requests

Use the in-app Feedback button to tell us what would make InfluenceKit better. Kit interviews you to capture the idea, logs it for the product team, and you can follow each request from Planned to Building to Shipped.

The fastest way to get the feature you want is to ask for it. InfluenceKit has a Feedback button built into the app, and Kit — your in-app assistant — helps you share ideas, requests, and bugs with our product team.

Sending feedback

  1. In the sidebar, click Help, then Suggest / Feedback.

  2. Kit will ask what’s on your mind. Just say it in your own words — a feature you wish existed, something slowing you down, or a bug you hit.

  3. Kit may ask a quick follow-up question to make sure we understand what you’re trying to accomplish. Answer however feels natural — it helps us build the right thing.

That’s it. Kit logs your feedback for the product team, and it appears in Your feedback on the same page.

The Feedback page: Kit's interview chat alongside your submitted requests and their status

What Kit does

  • Understands the goal, not just the ask. Kit digs a little to understand what you’re really trying to accomplish, so the team gets the full picture.

  • Answers “can it already do that?” If you’re really asking whether something already exists, Kit can check the help center and tell you on the spot.

  • Logs it and tracks it. Once Kit understands a distinct idea, it records it for the product team. For clear, actionable requests, Kit can also start tracking the work so you can follow its progress.

A real person on our product team reads every request. Kit is there to make sure nothing gets lost and to gather the details we need — not to replace a human looking at your idea.

Following your requests

Everything you’ve sent appears in Your feedback, each with a status label:

  • Received — we have it and are looking at it.

  • Planned — it’s on our roadmap.

  • Building — we’re working on it now.

  • Shipped — it’s live. Time to try it.

  • Not planned — we aren’t able to build it right now.

When a request’s status changes, we’ll let you know with an in-app notification and an email.

Frequently asked questions

Is my feedback private? Yes. Your feedback is visible to you and to the InfluenceKit team — not to other customers.

Do I have to use the exact right words? No. Describe it however feels natural. Kit is good at figuring out the underlying goal, and it’ll ask if anything is unclear.

Will I really hear back? Yes — Kit responds right away, and you’ll hear from us as your request moves along.

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