How to Add Missing Metrics in InfluenceKit for Collaborator or External Account Data
InfluenceKit users sometimes encounter missing data in their reports due to API limitations. This article explains why this occurs and how to rectify the issue by manually adding the missing metrics into InfluenceKit reports.
Why Metrics May Be Missing
InfluenceKit relies on API connections to gather performance data from social media platforms. However, API connections have intrinsic limitations:
Collaborator or External Account Data: For brands or accounts where you are not the primary content creator (e.g., as a collaborator), the API will not automatically retrieve their performance stats. These stats remain tied to the account of the original creator connected to the social media platforms.
This causes a disconnect in data retrieval, requiring manual intervention to ensure a complete and accurate report.
How to Add Missing Metrics Manually
If metrics are not included automatically, follow these steps to supplement the missing data manually:
Identify Missing Data: - Review posts or deliverables shared from collaborator accounts to identify the performance data that is absent. - Reach out to the collaborator or brand for the stats if necessary.
Access Your InfluenceKit Report: - Open the specific report where you want to add the data.
Manually Add Data: - Use the manual editing options available in InfluenceKit reports. - Enter the collected metrics into the corresponding fields to reflect the performance of posts from collaborator accounts.
This enables the final report to showcase combined performance metrics, compensating for limitations in automatic data retrieval.
Practical Example
Example Scenario:
You collaborated with a brand on an Instagram campaign, but the brand created the post. While tagged as a collaborator, you cannot see detailed performance stats such as views, likes, or comments, as Instagram's API ties data to the original creator. You can request this information from the collaborator and manually input it into your InfluenceKit report.
Key Takeaways
Missing data often stems from API restrictions that prevent automatic integration of collaborator or external account stats.
InfluenceKit allows manual input for missing metrics to ensure accurate and comprehensive reporting.
Collaborate with account owners to acquire the necessary data.
By supplementing reports with manually added metrics, you can ensure that your InfluenceKit results reflect a complete picture of campaign performance.