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Trouble Logging In?

If you’re having trouble logging in, or can’t remember your password, please contact us right away! We’ll help you get back to work in InfluenceKit. To reset your password, you can click the forgot password link on the login page: Ensure that you use the correct email address associated with your account before resetting your password. Additionally, navigate to the “Forgot Password” link on the login page, and follow the detailed steps provided in the instructions sent to your email.

Common Troubleshooting Steps

  1. Verify Your Email Address: Ensure that the email address you’re using to log in is the one linked to your InfluenceKit account.

  2. Reset Your Password: If you don’t remember your password:

    • Navigate to the InfluenceKit login page.

    • Click on the “Forgot Password” option.

    • Follow the instructions sent to your registered email to create a new password.

    • Use the newly created password to log in. If these steps do not resolve your issue, please consider reaching out to InfluenceKit support for further assistance.

If you don’t remember the URL of your login page, you can find that right here.

Signed up with Instagram, TikTok, Facebook or Google?

You can keep using the same button to log in. A few things to know:

  • If we ask for your email. Instagram and TikTok don’t share an email address with us, so the first time you use one of them we’ll ask for yours and email you a 6-digit code. Enter the code and you’re in. If an InfluenceKit account already uses that email, we connect your social account to it rather than creating a new one — so use the email you signed up with.

  • If your account was created with a social button before we asked for emails. The next time you log in with that button we’ll ask for your email and send a code. Once you confirm it, that email becomes your account’s login email, and you can also log in with an emailed login link from then on.

  • If you already have an account under a different email. Log in first, then connect your social account from inside InfluenceKit. When you’re logged in, any account you connect is added to the account you’re using — it never starts a separate one.

If you think you’ve ended up with two accounts, contact us and we’ll sort it out.

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