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Sending feedback & feature requests

The fastest way to get the feature you want is to ask for it. InfluenceKit has a Feedback button built into the app, and Kit — your in-app assistant — helps you share ideas, requests, and bugs with our product team.

Sending feedback

  1. In the sidebar, click Help, then Suggest / Feedback.
  2. Kit will ask what’s on your mind. Just say it in your own words — a feature you wish existed, something slowing you down, or a bug you hit.
  3. Kit may ask a quick follow-up question to make sure we understand what you’re trying to accomplish. Answer however feels natural — it helps us build the right thing.

That’s it. Kit logs your feedback for the product team, and it appears in Your feedback on the same page.

The Feedback page: Kit’s interview chat alongside your submitted requests and their status

What Kit does

  • Understands the goal, not just the ask. Kit digs a little to understand what you’re really trying to accomplish, so the team gets the full picture.
  • Answers “can it already do that?” If you’re really asking whether something already exists, Kit can check the help center and tell you on the spot.
  • Logs it and tracks it. Once Kit understands a distinct idea, it records it for the product team. For clear, actionable requests, Kit can also start tracking the work so you can follow its progress.

A real person on our product team reads every request. Kit is there to make sure nothing gets lost and to gather the details we need — not to replace a human looking at your idea.

Following your requests

Everything you’ve sent appears in Your feedback, each with a status label:

  • Received — we have it and are looking at it.
  • Planned — it’s on our roadmap.
  • Building — we’re working on it now.
  • Shipped — it’s live. Time to try it.
  • Not planned — we aren’t able to build it right now.

When a request’s status changes, we’ll let you know with an in-app notification and an email.

Frequently asked questions

Is my feedback private? Yes. Your feedback is visible to you and to the InfluenceKit team — not to other customers.

Do I have to use the exact right words? No. Describe it however feels natural. Kit is good at figuring out the underlying goal, and it’ll ask if anything is unclear.

Will I really hear back? Yes — Kit responds right away, and you’ll hear from us as your request moves along.